How to report a problem

A clear report helps us reproduce and fix a problem. First search the community to see whether it has already been reported.

Choose Report a Problem, write a specific title and explain what happened. Include the game, platform, client version, steps to reproduce, expected result and actual result. For Quick Match or reconnect issues, the optional technical fields help describe the table size and connection state.

Technical form fields are visible only to you and moderators. The title, description and attachments are public. Check screenshots and logs before uploading them: remove passwords, tokens, email addresses, private room codes and other personal information.

You may attach up to three files: PNG, JPEG or WebP images up to 10 MB each, or UTF-8 TXT/LOG files up to 5 MB each. Subscribe to a report to see reply notifications; authors also receive status updates.